Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jason Landis

Jason Landis

June 11, 2025

5  out of  5
rating by Jason Landis
"Great personal service with smiles all around. Could not have asked for a better agent that looks out for your best interest and wallet. Gretchen is such a breath of fresh air to deal with for any and all insurance questions/issues. Highly recommend to all."
We responded:
"Jason, Thank you so much for your kind words, we are pleased to hear you had a 5-star experience with Jon Fetterman’s State Farm agency. We will send your message along to Gretchen, she will be delighted to hear that you had a REMARKABLE experience. Please don’t hesitate to reach out to us should you need anything else, and thank you again for taking time out of your busy day to leave us a five star review!! "
Profile photo of Thomas Powers

Thomas Powers

May 9, 2025

5  out of  5
rating by Thomas Powers
"I've been a customer of Jon Fetterman's State Farm's for several years, and they are really great. I'd specifically like to call out Gretchen as she's always been great to work with and quick to respond. I really can't thank them enough for their hard work."
We responded:
"Hello Tom! We are pleased to hear about your positive experiences while working with our team. Here at Jon Fetterman’s State Farm office, we strive to provide a top notch customer service experience, and we appreciate you letting us know how we are doing. We will pass along your accolades to Gretchen, and are grateful not only for your business, but for YOU! Thank you again."
Profile photo of Emily Hershey

Emily Hershey

February 28, 2025

5  out of  5
rating by Emily Hershey
"Always have a wonderful experience especially with Gretchen! She's personable, easy to talk to and flexible!"
We responded:
"Emily, thank you so much for taking time out of your busy day to give Jon Fetterman’s State Farm office a five-star review, and for being such a loyal customer! We will continue to be here for you, and are more than happy to help in any way we can. We are grateful for YOU!"
Profile photo of Cy

Cy

February 7, 2025

1  out of  5
rating by Cy
"They will scam you. I insured my motorcycle through this office, and after cancelling my policy I never received my partial refund which had been promised. I called multiple times over the course of a month, with promises that the payment would be sent over soon. Looking back on this over a year later, I never received my refund, which was around $200. Don’t trust this office, they will take advantage or you. Never using State Farm again after this experience. It’s not just about the money, but the principle of the matter."
We responded:
"We here at Jon Fetterman’s State Farm office take our google rating seriously and want to get a better understanding of the stated situation. Even though you cancelled your policy over a year ago, we have contacted our regional office to find out why no refund was generated and would welcome you to reach out to us at 717-249-4251 to discuss this matter further. We are pleased to see that you have not left the State Farm family completely and still have trust in our company."
Profile photo of D Alan Day

D Alan Day

January 30, 2025

5  out of  5
rating by D Alan Day
"Very personable and friendly staff. Provided competitive pricing and were responsive to our needs. Easy to contact for communication. Love the electronic online DocuSign for remote approvals."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Jon Fetterman's State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of steve hyvesson

steve hyvesson

January 16, 2025

5  out of  5
rating by steve hyvesson
"Great service"
We responded:
"Thank you so much for the positive review, Steve! We are glad to hear you had a 5 star experience with our team at Jon Fetterman’s State Farm office. We’re grateful for YOU!"
Profile photo of Sally Ritter

Sally Ritter

October 11, 2024

5  out of  5
rating by Sally Ritter
"Fast, efficient, friendly, knowledgeable. Thank you!"
We responded:
"Thank you, Sally. We value your positive experience with State Farm and appreciate your business! "
Profile photo of Brenda Askey

Brenda Askey

July 17, 2024

5  out of  5
rating by Brenda Askey
"I highly recommend Jon Fetterman and his team! They are prompt with their responses, concise and make shopping for insurance so easy!"
We responded:
"Thank you so much for your kind words, Brenda! We are pleased to hear that you received great customer service from our team. Here at Jon Fetterman State Farm we do our best to make insurance as easy as possible for our clients. Thank you again for taking the time to leave us a positive review!"
Profile photo of Michael Ruda

Michael Ruda

July 16, 2024

5  out of  5
rating by Michael Ruda
"My wife and I were moving to PA from NC and we reached out to Jon Fetterman and Gretchen Gillern before we moved. Gretchen has been outstanding in the conversion from NC State Farm Insurance to PA State Farm insurance. She has gone to great lengths to assist us with renters insurance while our home was being build; construction homeowners insurance; auto insurance, umbrella coverage as well as coverage for storage units. Fetterman Insurance and in particular Gretchen has been outstanding in keeping on top of our needs as we made the transition; as well as reminders of when we needed to change or update things. We could not have felt in better hands covering our insurance needs. Quite frankly, she has been our "Jake from State Farm"; and we will continue to be a part of the Fetterman State Farm family due to the excellent assistance they have provided. Thanks so much. Mike & Patti Ruda"
We responded:
"Hello, Mike and Patti – Thank you so much for taking the time to leave such a glowing review for our agency. We all strive to offer the best customer service we can, and it’s great to hear that Gretchen was able to help make your transition from NC to PA a bit smoother. She is very grateful for your compliment, and hopes that you don’t hold it against her that she is not wearing her khakis today! Please don’t hesitate to reach out should you need anything in the future. All the best! Jon and Staff"
Profile photo of M Carlson

M Carlson

March 11, 2024

5  out of  5
rating by M Carlson
"Tina and Gretchen are the best!! I've been with this office since I got my my permit on my parents' insurance years ago. Every time they come through and I repeat the phrase, "this is why I'll never switch if I can help it!""
We responded:
"Thank you for the five star review, and for recognizing Tina and Gretchen in the review. We are grateful for your business, and thank you again for taking time out of your day to review our office. Please don’t hesitate to reach out to us in the future, and all of us here at Jon Fetterman’s office are grateful for YOU!"
Profile photo of Deb Comp

Deb Comp

February 28, 2024

5  out of  5
rating by Deb Comp
"I have a awesome agent he is always there when I need advice or help The whole crew in his office go way beyond Thank You Jon Fetterman and Staff❤️😊👍👍💯💯"
We responded:
"Deb, we are really grateful for the wonderful review of Jon Fetterman and his State Farm office staff. Thank you!"
Profile photo of Faye Goodwin

Faye Goodwin

February 27, 2024

5  out of  5
rating by Faye Goodwin
"I love this state farm"
We responded:
"What a wonderful review!!!!!!! Jon Fetterman's State Farm office is so grateful for customers like you! Thank you!"
Profile photo of Tina Barrick

Tina Barrick

February 12, 2024

5  out of  5
rating by Tina Barrick
"Always thorough, kind and helpful."
We responded:
"Hi Tina! We are glad to hear that you’ve had such a pleasant experience working with the staff at Jon Fetterman’s State Farm office. We appreciate you taking time out of your busy day to leave us a 5-star review, and want you to know that we are always here to help! Thanks again for your review!!"
Profile photo of Hans Mewes

Hans Mewes

January 17, 2024

5  out of  5
rating by Hans Mewes
"Great service from an excellent agency"
We responded:
"Hello Hans! Thank you for taking time out of your day to give us a five-star rating! At Jon Fetterman State Farm, we do our best to provide remarkable customer service, and we are so pleased to be able to help. Thanks again, we are grateful for YOU!"
Profile photo of Ernie Kemper

Ernie Kemper

November 2, 2023

5  out of  5
rating by Ernie Kemper
"I worked with Gretchen, who answered all of my questions in a friendly and professional manner. She was very thorough and provided exactly what I needed. I would highly recommend this agent for your insurance needs."
We responded:
"Hello Ernie! Thank you so much for your kind words about Gretchen’s assistance. Here at Jon Fetterman State Farm, we do our best to make every interaction a remarkable one! Thank you for taking time out of your busy schedule to give our agency a review. We appreciate you!"
Profile photo of Melvin Afan

Melvin Afan

October 6, 2023

5  out of  5
rating by Melvin Afan
"They have good service and always gives feedbacks with my request and queries."
We responded:
"Hello Melvin! We appreciate you taking time out of your busy schedule to leave such a wonderful review. Our goal at Jon Fetterman’s State Farm office is to be as thorough as possible when reviewing all of your insurance coverage, and do our absolute best to help you understand the coverage you purchase. We wouldn’t be able to do it without amazing customers like you! Thank you again."
Profile photo of Robert Smith

Robert Smith

August 22, 2023

5  out of  5
rating by Robert Smith
"at the last minute my FAVORITE State Farm Agent was able to help me over an important hurdle needed for a home purchase. tY!"
We responded:
"Hello Robert! Thank you so much for your kind words, we truly appreciate them. Here at Jon Fetterman State Farm, we’re committed to providing the best customer service and we are glad to hear our team was able to assist you at the last minute. We value not only your business, but more importantly, we value YOU! Thank you again. "
Profile photo of tiffany marrazzo

tiffany marrazzo

July 6, 2023

5  out of  5
rating by tiffany marrazzo
"I love dealing with this state Farm Office. Gretchen Gillern is my "To Go" person and she is always such a pleasure to work with not to mention how efficient and quick she responds to all emails. I highly recommend Jon Fetterman for your insurance needs"
We responded:
"Tiffany- Thank you for the 5 star review, and your endorsement of Gretchen’s customer service and prompt replies. Here at Jon Fetterman’s State Farm office, we pride ourselves on our customer service, and we love hearing when one of our staff members goes above and beyond. Thank you again, and know we are grateful for YOU!"
Profile photo of Manuel Fernandez

Manuel Fernandez

May 4, 2023

5  out of  5
rating by Manuel Fernandez
"Jon and his staff are always friendly and provide great customer service. They always stir you in the correct direction."
We responded:
"Thank you so much for the compliments Manuel! We appreciate you!"
Profile photo of Todd Paulus

Todd Paulus

April 23, 2023

5  out of  5
rating by Todd Paulus
"Absolutely the Best People for Insurance!!! Jon & his crew are the best, especially Carla!!!"
We responded:
"Thanks Todd! Always here to help!"
Profile photo of Michael Brannan

Michael Brannan

April 17, 2023

5  out of  5
rating by Michael Brannan
"Absolutely the best insurance company that you will ever have. They are the most down to earth agency I have ever done with. If you're looking for an insurance company whether it be for auto or home or rent. They will help you every step of the way. Go over everything that you need to make sure that you are not overpaying."
We responded:
"Hello Michael! It’s great to hear that you had gold star service working with our team here at Jon Fetterman State Farm. We’re grateful for your business, but even more importantly, we are grateful for YOU."
Profile photo of Dan Lanious

Dan Lanious

March 7, 2023

5  out of  5
rating by Dan Lanious
"After 20 plus years in law enforcement and dealing with hundreds of vehicle crashes and talking with people after house fires and being on scene...there is only one insurance company that I have witnessed, heard of, and taking part of that is hassle free and on spot. That's State Farm Insurance Company. I never do and I've told countless people this...ALWAYS ALWAYS GO THROUGH YOUR LOCAL OFFICE AND NEVER CALL THE 800 NUMBER. The main office people you talk to are as clueless as they come, and I promise if they can screw your claim up, they will. I personally would not have any other insurance company because I pay for total peace of mind and known 100% fast easy service. ....they are the country's largest insurance provider! Like I've said, I've witnessed and heard of countless horror stories of people getting screwed by their own insurance company. I've had auto crashes, storm damage to auto and home, and water damage to home...all covered with no hassles and no issues...PEACE OF MIND IS PRICELESS"
We responded:
"Thanks for giving our local office such a positive review!"
Profile photo of Jacob Morrison

Jacob Morrison

February 27, 2023

5  out of  5
rating by Jacob Morrison
"Every time I have needed to update, or change information with Jon Fettermans team it has been a fantastic experience. They are always kind, professional and informative while keeping things simple enough that I don’t get confused. Highly recommend!"
We responded:
"Thanks Jacob for the great review! We know that not everyone is an insurance expert and try to make understanding it simple for everyone!"
Profile photo of Ruth Palmer

Ruth Palmer

February 15, 2023

5  out of  5
rating by Ruth Palmer
"They over and beyond for you, very nice people there ."
We responded:
"Thank you so much for taking the time to give us such a great review! It was a pleasure meeting with you! "
Profile photo of Amy Witter

Amy Witter

January 4, 2023

5  out of  5
rating by Amy Witter
"The staff, particularly Gretchen, goes above and beyond to be helpful to meet your needs. I highly recommend."
We responded:
"Hi Amy – it’s great to hear you had a five-star experience while working with Gretchen. All of us here are Jon Fetterman State Farm are always more than happy to help. We truly appreciate you taking time out of your busy day to share your positive review. We appreciate YOU!"