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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hayden Benner

April 6, 2026

5  out of  5
rating by Hayden Benner
"Jon and his team are excellent to work with. I recently purchased renters insurance and Tina was extremely helpful and made the process very simple. You can tell this team cares a lot about the people they cover. Definitely recommend!"
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James Beachler

April 4, 2026

5  out of  5
rating by James Beachler
"I've been with this office for 6 years and Tina is awesome. I keep thinking they'll drop me because I drive 100000000 miles a yr on highways and have windscreen problems all the time. No problem with her. Over and above really. Thanks you Tina, and everyone you work with."
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Lauren Chronister

April 4, 2026

5  out of  5
rating by Lauren Chronister
"I’ve been with State Farm since I was 19. Most of my interactions have been with Tina and I’ve never been disappointed! She has helped me though solidly every claim and has made insurance easy. I appreciate everything State Farm has done for me and will do for me."
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Kristine Deitz

April 3, 2026

5  out of  5
rating by Kristine Deitz
"This is by far the best insurance team around! Everyone is super helpful and knowledgeable. Tina always goes above and beyond to ensure prompt, and friendly services. Very thankful for the whole team!"
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Mikaela Ward

April 1, 2026

5  out of  5
rating by Mikaela Ward
"Amazing office! Such great help from the staff!"
We responded:
"We're delighted to hear that you had a positive experience with our team! Providing great support is our top priority, and your kind words mean a lot to us. Looking forward to assisting you again!"
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Stella

March 30, 2026

5  out of  5
rating by Stella
"Tina is amazing! She takes good care of our whole family!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Tina has been taking great care of your whole family. We’ll be sure to pass along your kind words to her. We appreciate your trust and look forward to continuing to serve you all!"
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Miguel Milford

March 30, 2026

5  out of  5
rating by Miguel Milford
"Statefarm agent Tina is amazing! Very courteous, kind and professional. Tina has helped me multiple times and fairly quickly in my visits to this agency. I've also had the pleasure of being helped by Gretchen, who was great and attentive as well."
We responded:
"Thank you for your thoughtful review! We're delighted to hear that Tina has provided you with courteous, kind, and professional service, and that she’s been able to assist you promptly. We’re also glad Gretchen made a great impression with her attentive support. Your kind words mean a lot to our team, and we look forward to continuing to serve you!"
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Zane Sullivan

March 27, 2026

5  out of  5
rating by Zane Sullivan
"Great experience overall—everything was smooth, professional, and exceeded expectations. The staff was friendly and made the process easy from start to finish. Would definitely recommend and come back again!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and exceeded your expectations. Our team takes pride in providing friendly and professional service, and it's wonderful to know we made the process easy for you. We truly appreciate your recommendation and look forward to welcoming you back again!"
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Adam Price

March 26, 2026

5  out of  5
rating by Adam Price
"Jon and his team have been very accessible and quick to respond. I really appreciate this accessibility along with their willingness to help and explain. Overall, great customer service!"
We responded:
"Thank you so much Adam for your kind words! We’re really glad to hear that Jon and the team were accessible and responsive, and that you appreciated their willingness to help and explain. Providing great customer service is very important to us, and your feedback means a lot. Looking forward to continuing to support you!"
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Steve

March 25, 2026

5  out of  5
rating by Steve
"Jon and his team do a great job. Having a local agency that handles claims so quickly and can recommend local "quality" businesses when the unexpected happens is what sets them apart."
We responded:
"Appreciate your 5 star review and kind words about Jon Fetterman's State Farm office. Glad to hear that our referrals have been helpful!"
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Amy L.

March 24, 2026

5  out of  5
rating by Amy L.
"Jon and his entire office are always incredibly helpful and friendly. They take pride in going above and beyond and adding that extra step to customer service that is so lacking in today’s ‘AI’ driven customer service industry. Over the course of nearly 20 years with Jon and his team, the few claims that we have had to file have been quickly handled and allowed for the least possible amount of work or hassle on our end. Truly appreciative of the services we receive!"
We responded:
"Thank you so much Amy for your excellent review of Jon Fetterman's State Farm office. We always enjoy reading reviews such as the one you left us! It lets us know we are making our insured's happy and doing something right. Always nice to hear from such a long time client."
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Joey Yuen

March 24, 2026

5  out of  5
rating by Joey Yuen
"Great team and very easy to work with."
We responded:
"Thanks Joey for the 5 stars and we here at Jon Fetterman's State Farm office appreciate your positive review!"
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F

March 16, 2026

5  out of  5
rating by F
"Jon’s office has always been helpful and prompt when responding to any questions I’ve had, whether it’s regarding a bill, coverage, or claim related. They are great!"
We responded:
"Being recognized for good customer service is one of the ultimate compliments! We’re thrilled you've had such positive experiences with Jon Fetterman's State Farm office. Thank you for making our day with this wonderful review Sarah!"
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Mindy Goodhart

March 10, 2026

5  out of  5
rating by Mindy Goodhart
"I've been a customer of State Farm for many years. Initially under my parents policy and then under my own. Jon's staff are always helpful and courteous. Even if my questions are dumb. I not only have my auto insurance through them but my homeowners insurance too. I've had multiple cracked windshields, doing the good old 81 commute. That too was painless and simple through the claim center. State Farm is a great insurance and it's even better having a local Agent you can count on with helpful staff!"
We responded:
"Thank you Mindy!! We appreciate you and your wonderful review! Jon Fetterman's State Farm office will always be here for you and there is no such thing as a dumb question!"
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sarah long

March 10, 2026

5  out of  5
rating by sarah long
"We always have the best experience with Jon and his staff. Karla has helped me with questions on numerous occasions and we always appreciate the follow-up."
We responded:
"Appreciate you taking the time to leave Jon Fetterman's State Farm office such a great review! Glad to hear that Karla has been able to help you!"
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John Sheriff

March 4, 2026

5  out of  5
rating by John Sheriff
"Best office around. Jon and his staff are always available for anything that comes up. We have been with State Farm for decades and Jon is the best agent I have had. Whether dealing with homeowners issues like the big hail storm that destroyed our roof or auto issues or even life insurance policies, Jon has been there to help us through it all... Highly recommend Jon's office for all of your insurance needs."
We responded:
"Thank you so much John for your great review of Jon Fetterman's State Farm office! We are always here for you in good times and bad. We appreciate your loyalty to our office. "
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Kennedy Sheriff

March 3, 2026

5  out of  5
rating by Kennedy Sheriff
"Helpful and friendly office staff! Always willing to answer questions and support customers."
We responded:
"Thank you for your kind words! Jon Fetterman’s State Farm office is proud to have a helpful and friendly team ready to support you anytime."
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Jennifer Gardner

November 11, 2025

5  out of  5
rating by Jennifer Gardner
"Gretchen is the best in Cumberland County. She is helpful and willing to go the extra mile every time. Always a positive, hassle free experience. She is also very knowledgeable in the different products State Farm offers and was able to help us plan for our next milestone, a teenage driver. She was able to send me information so we can compare and plan ahead for our future while providing excellent coverage with piece of mind!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Jon Fetterman’s State Farm office. We will be sure to pass along your kind words to Gretchen, and please know that if you ever need any assistance in the future, please don’t hesitate to reach out. We are always here to help! "
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david strauser

November 6, 2025

5  out of  5
rating by david strauser
"Best insurance I have ever had great staff. Especially Erin everytime I stop in or call in she is so helpful and nice answers every question I have. Love dealing with her."
We responded:
"Thank you for reviewing Jon Fetterman's State Farm office! We’re thrilled to know you had a positive experience with Erin; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Maria Calderon

September 8, 2025

5  out of  5
rating by Maria Calderon
"Always there to help bo matter how many times you call. Love the entire staff at the carlisle facility"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Jason Landis

June 11, 2025

5  out of  5
rating by Jason Landis
"Great personal service with smiles all around. Could not have asked for a better agent that looks out for your best interest and wallet. Gretchen is such a breath of fresh air to deal with for any and all insurance questions/issues. Highly recommend to all."
We responded:
"Jason, Thank you so much for your kind words, we are pleased to hear you had a 5-star experience with Jon Fetterman’s State Farm agency. We will send your message along to Gretchen, she will be delighted to hear that you had a REMARKABLE experience. Please don’t hesitate to reach out to us should you need anything else, and thank you again for taking time out of your busy day to leave us a five star review!! "
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Thomas Powers

May 9, 2025

5  out of  5
rating by Thomas Powers
"I've been a customer of Jon Fetterman's State Farm's for several years, and they are really great. I'd specifically like to call out Gretchen as she's always been great to work with and quick to respond. I really can't thank them enough for their hard work."
We responded:
"Hello Tom! We are pleased to hear about your positive experiences while working with our team. Here at Jon Fetterman’s State Farm office, we strive to provide a top notch customer service experience, and we appreciate you letting us know how we are doing. We will pass along your accolades to Gretchen, and are grateful not only for your business, but for YOU! Thank you again."
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Emily Hershey

February 28, 2025

5  out of  5
rating by Emily Hershey
"Always have a wonderful experience especially with Gretchen! She's personable, easy to talk to and flexible!"
We responded:
"Emily, thank you so much for taking time out of your busy day to give Jon Fetterman’s State Farm office a five-star review, and for being such a loyal customer! We will continue to be here for you, and are more than happy to help in any way we can. We are grateful for YOU!"
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Cy

February 7, 2025

1  out of  5
rating by Cy
"They will scam you. I insured my motorcycle through this office, and after cancelling my policy I never received my partial refund which had been promised. I called multiple times over the course of a month, with promises that the payment would be sent over soon. Looking back on this over a year later, I never received my refund, which was around $200. Don’t trust this office, they will take advantage or you. Never using State Farm again after this experience. It’s not just about the money, but the principle of the matter."
We responded:
"We here at Jon Fetterman’s State Farm office take our google rating seriously and want to get a better understanding of the stated situation. Even though you cancelled your policy over a year ago, we have contacted our regional office to find out why no refund was generated and would welcome you to reach out to us at 717-249-4251 to discuss this matter further. We are pleased to see that you have not left the State Farm family completely and still have trust in our company."
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D Alan Day

January 30, 2025

5  out of  5
rating by D Alan Day
"Very personable and friendly staff. Provided competitive pricing and were responsive to our needs. Easy to contact for communication. Love the electronic online DocuSign for remote approvals."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Jon Fetterman's State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "